Terms & Conditions
General terms of protection of personal data
This website
themelioshop.gr preserves the personal
nature of your information and may not transfer it to any third party (natural
or legal person) for any reason, except for relevant provisions of the law
and to the competent authorities alone.
The website
themelioshop.gr maintains files with personal information sent by the
visitor / user solely for communication, financial and tax purposes.
The visitor / user can
contact the responsible department to cross-check the existence of
the file, correct it, change it or delete it.
Visitors / users of the themelioshop.gr site that are minors can
access themelioshop.gr only with the consent of their
parents or guardians and are under no obligation to submit their personal
information. If such information is submitted by minors, the
webmasters of themelioshop.gr delete the relevant information.
Also, the administrators of
this site may process part or all of the data you have sent for statistical
purposes and to improve the information services provided.
Orders via e-commerce
For the use of the
e-commerce services of the website themelioshop.gr, the following information is requested: Name /
Business name - Address of business person / Company seat - Postal code -
Telephone - E-mail - Fax - City - Country - Credit Card Details.
The above data is also
required for the issue of the relevant documents (tax) and kept in the
financial file of themelioshop.gr
The administrators of the site themelioshop.gr can use the data referring to
the type of goods and services acquired through the E-commerce in order
to capture the buyer's interests and to make new offers unless the visitor /
user of those services requests that such offers are not to be made.
Information relating to the buyer's interests of the visitor / user can never
be disclosed to third parties.
Credit Card Details
The Visitor’s / User’s
credit/debit Card for the payment of services / subscriptions on themelioshop.gr is charged only for this
transaction. Credit card details cannot be used for any other purpose
Cookies
The website
themelioshop.gr uses cookies to identify the visitor / user when selecting
certain services and pages of the site ONLY if the user activates the relevant
option when importing the items on the above websites.
Links to 3rd Party Websites
The site themelioshop.gr includes links to other
websites which are not controlled by itself but by third parties (natural or
legal persons). Under no circumstances is themelioshop.gr responsible for the Terms of
Privacy that these sites follow.
IP Addresses
The IP address through which the PC has access
to the Internet and then on themelioshop.gr is used exclusively for
gathering statistics.
LIMITATION OF LIABILITY
Contract of Use
The visitor / user of the
pages and services of this web site consents to the following terms of use,
which apply to all content, pages, graphics, images, photographs and files
included on this website. Therefore, you must read these terms carefully before
visiting or using the pages and services of this website. If you do not agree,
you must not use the services and content of this site. The visitor / user is
kindly requested to check the content of these pages for possible changes. The
continued use of this website even after any changes means the unconditional
acceptance by the visitor / user of these terms.
Intellectual and industrial property rights
Except for explicit
exceptions (copyrights of third parties, affiliates, and agents), all content
on the themelioshop.gr web-site
including images, graphics, photographs, drawings, texts, services provided
and, in general, all the files on this site constitute Intellectual property,
trademarks and service marks on the themelioshop.gr web-site and are protected
under the relevant provisions of Greek law, European law and international
conventions. Consequently, none of them may be sold, copied, modified,
reproduced, republished or uploaded, transmitted or distributed in any way, in
whole or in part.
Exception: The individual
storage of a single copy of a portion of the content in a single personal
computer for personal and not public or commercial use and without
deletion of the indication of origin from the web-site themelioshop.gr,
always without affecting in any way the relevant intellectual and
industrial property rights.
Other products or services
listed on the pages of this website and bearing the trademarks of their
respective organizations, companies, affiliates, associations or publishers are
their own intellectual and industrial property and are therefore responsible.
Visitor / User Responsibility
The visitor / user of the
pages and services of the themelioshop.gr website assumes responsibility for
any damage caused to the website themelioshop.gr from misuse or misuse
of the relevant services.
Under any circumstances,
including negligence, the webmasters of themelioshop.gr are not responsible for any
form of damage to the visitor / user of the pages, services, choices and
content of the themelioshop.gr On
his / her own initiative and with the knowledge of the terms hereof.
The contents of the website themelioshop.gr are provided "as
is" without any warranty express or implied in any way whatsoever. To the
fullest extent and in accordance with the law, the webmasters of themelioshop.gr deny all warranties expressed
or implied, including, but not limited to, those which imply the
merchantability and fitness for a particular purpose .
The administrators of the themelioshop.gr website do not guarantee that
the pages, services, options and contents will be provided without
interruption, without errors and that the errors will be corrected.
Also, the webmasters of themelioshop.gr do not guarantee that the same
or any other related site or "server" servers through which
they are made available to you, are provided without "viruses" or
other harmful components.
The webmasters of
themelioshop.gr do not guarantee the accuracy, completeness or availability of
their content, pages, services, choices or results in any way.
The cost of possible
corrections or services is handled by the visitor / user and by no means by the
administrators of the website themelioshop.gr.
"Links" to other sites
The administrators of the
website themelioshop.gr do not control
the availability, content, privacy policy, quality and completeness of the
services of other web sites and pages referred to in this site via
"links", hyperlinks or Advertising banners. Therefore, for any
problem you encounter during your visit / use, you must address directly to the
respective web sites and pages, which are also responsible for the provision of
their services. The webmasters of themelioshop.gr should under no
circumstances be deemed to accept the content or services of the web sites and
the pages to which they refer or are linked to them in any other way.
E-commerce
This site provides its
visitors / users with e-commerce services in accordance with the specific terms
and conditions set forth there in and with the protection of the personal data
they submit for the use of these services. The administrators of the themelioshop.gr website are not responsible
for the quality of the goods acquired through e-commerce services and the
transaction is binding exclusively on the visitor / user and the goods
provider. Consequently, this web site or its managers may not in any way be
involved in a relevant litigation arising out of this transaction. Finally, the
user's signature upon receipt of the goods acquired through this website
indicates that the products were received in accordance with the order of the
customer / visitor / user. In the event that the order has been sent
incorrectly, the customer must not sign in any way and the products return to themelioshop.gr at the expense and
responsibility of themelioshop.gr.
Applicable law and other terms
The above terms and
conditions of use of the website themelioshop.gr, as well as any
modification, alteration or alteration thereof, are governed by and
supplemented by Greek law, the law of the European Union and the relevant
international treaties. Any provision of these terms becomes legally
inapplicable, it shall cease to be valid and shall be withdrawn from the
present, without in any way undermining the validity of the other terms. This
is the overall agreement between the website themelioshop.gr and the visitor / user of its
pages and services and is binding only on them. No modification of these terms
will be taken into account and will not form part of this agreement unless it
has been written in writing and has not been incorporated into it.
GUARANTEES - REFUNDS AND PRODUCT CHECK FOR REPLACEMENT
Returns of now reason after
delivery of the products and opening of their packaging or disruption of the
safety tape of the product packaging for no reason are not accepted
Returns of no reason can be
made up to 14 days from receipt of the product provided that the packaging has
not been opened and the safety tape of the package has not been broken The
product in this case must be returned by the customer to our store with its complete accompanying packaging and purchase
receipt.
The products are accompanied
by a warranty of the manufacturer as defined by his official dealership. The
manufacturer's warranty does not cover damage resulting from misuse, dropping,
moisture, interference from unauthorized service, and the product is
automatically "out of warranty". Refunds are accepted only if the
products to be returned are exactly the same (stamped, not set up) received and
accompanied by the retail or purchase invoice within 3 working days of the date
of the relevant document. The following conditions apply to the receipt of
defective product purchasers:
The product's failure to
operate must be due to a manufacturer's fault and not to a fault caused by
misuse of the product, such as, for example, and not only, by dropping,
operating outside the manufacturer's specifications, interference by
unauthorized technicians, etc.
In order for a product to be
changed, it must first be checked by the official dealer or authorized service
department as the shop does not have a technical department to certify
the product's failure to operate.
If there is insufficient
inventory to replace the DOA product, themelioshop.gr may replace the product with
another proprietary or superior technical specification or price or
refund the original purchase price to the customer.
Call center opening hours
Our call center is available
daily a working days & hours for order placement, order tracking
and any other help or clarification about our products and the operation of our
business.